Collection and use of personal data
Personal data is data that we specifically and indirectly associate with you as an individual, which we collect and process in order to fulfil a contract or contact an individual and to fulfil legal obligations..
Use and retention of collected personal data
With the collected personal data, we can inform customers of product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications can opt out of the group of recipients at any time.
We may also use the collected personal data for the delivery of goods and the fulfilment of obligations to the customer.
In order to better serve the customer, we may disclose information about individual users to a third party who provides services to us and is contractually obliged to keep the information shared confidential. A third party is, for example, our partner who is responsible for editing content or providing translation services.
We retain the customer’s personal data until the termination of the loyalty agreement. The data that we are obliged to keep pursuant to legislation (e.g. accounting data) is retained in accordance with the requirements provided by legislation.
Protection of personal data
We take all precautions (incl. administrative, technical and physical measures) to protect the customer’s personal data. Only authorised persons have access to change and process the data.
The customer has the right to demand the termination of the processing of their data, information on the use of the data and the transfer of the data to themselves or a third party in a commonly used format. To prevent misuse of customer data and rights, applications may only be submitted in a form in which the applicant’s identity can be identified (digitally signed or personally signed at the office). We have the right to respond to such requests within 30 calendar days.
We treat the request for termination of data processing as a statement of termination of the loyalty agreement.
All personal data of the customer that has become known during the visit to the website and the conclusion of contracts will be treated as confidential information. An encrypted data communication channel ensures the security of the personal data of the person visiting the website.
You always have the right to apply to the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state agency that can also be contacted for consultation or assistance on personal data protection issues.
What is a cookie?
A cookie is a small text file that is stored on your device when you visit a website.
- collect usage patterns and statistics,
- remember user preferences and settings,
- provide offers and marketing messages that are more suitable for the needs of the user,
- gather information necessary for the development of the website,
- log in, personalize the page and fill out forms,
- make sharing the content on the page easier on social media,
- provide content (Facebook, Google).
What types of cookies do we use?
Session cookies, or temporary cookies, are used every time you visit our website and are deleted after you close your browser. Temporary cookies are used, for example, to remember the language selection of the website, the content of the shopping cart.
Persistent cookies remain on the user’s device even after the website has been closed. Persistent cookies have different expiration periods, some of them remain in the user’s device for days, months, or even years. Persistent cookies are used, for example, to remember a user’s preferences and to store the user’s username and password so that the user does not have to log in again during each visit.
List of third-party cookies:
- You can read the terms and conditions of Facebook’s cookies here: https://www.facebook.com/policies/cookies/
- You can read the terms and conditions of Google’s cookies here: https://www.google.com/policies/technologies/cookies/
The user can delete cookies stored on the device and proactively prevent cookies from being stored on their device. To do this, the user must change the privacy settings of the browser.
For details, refer to the user guide of the web browser.
Note! If cookies are blocked, we cannot guarantee that the website will function in a proper manner.