Microbes can spread through contact surfaces. It is necessary to know which surfaces need to be cleaned very carefully every time, because many people may have touched them and there is a possibility of getting sick (for example, in a kindergarten).

It is important that the cleaner identifies all contact surfaces in each room or space. If most of the contact surfaces are dirty, immediate on-the-job training and guidance is required.

If visible dirt layers are found, you must review the used cleaning solution, equipment, methods, and techniques.

Make sure that you don’t use overly wet methods, excessive cleaning agents and/or dirty cleaning equipment.

If visible dirt layers are found, you must review the used cleaning solution, equipment, methods, and techniques.

Make sure that you don’t use overly wet methods, excessive cleaning agents and/or dirty cleaning equipment.

Note that floors can be contact surfaces in some premises such as kindergartens.

If visible dirt layers are found, you must review the used cleaning solution, equipment, methods, and technique.

Make sure that you don’t use overly wet methods, excessive cleaning agents and/or dirty cleaning equipment.

In particular, any contact surfaces must be cleaned carefully.

If visible dirt layers are found, you must review the used cleaning solution, equipment, methods, and technique.

Make sure that you don’t use overly wet methods, excessive cleaning agents and/or dirty cleaning equipment.

In particular, any contact surfaces on furniture must be cleaned carefully.

If visible dirt layers are found, you must review the used cleaning solution, equipment, methods, and technique.

Make sure that you don’t use overly wet methods, excessive cleaning agents and/or dirty cleaning equipment.

Microfibre cloths and mops are more effective at removing dirt from surfaces than other materials. When using other materials, you'll need to apply more mechanical tension or heavy chemicals.

For the best possible result, it is good to pre-moisten cleaning cloths and mops.

By wetting the textiles in a bucket and wringing them, you might end up just spreading the dirt instead of removing it.

Spraying the solution makes it more difficult to control when the amount of liquid is adequate, so there is a risk of overdosing the cleaning agent, which leads to the formation of surface dirt.

You can only ensure cleanliness by using clean cleaning equipment. Microfiber cloth cannot be cleaned by rinsing it in water. It is necessary to wash cleaning cloths and mops in a washing machine without rinsing them during the working day.

It’s not possible to develop and improve cleaning services without information on the quality achieved. For example, you can carry out quality assessments together with the cleaning staff and the client or set up a feedback system. When planning the assessment, make sure that it provides relevant information for development.

We all need feedback for our work so that we can develop and improve it. Without feedback, even the best employee's efficiency and motivation will drop. Feedback should be given regularly, not only after quality assessments.

If only negative feedback is forwarded, it will most likely cause stress to the cleaner. Complaints should be prevented by work management.

What options does your organisation have for motivating employees? If cleaners are not motivated, they would rather smear than clean. Motivation does not always have to be financial; people also need human support.

Situations can change quickly and unexpectedly. It is important to make contingency plans and train the cleaners on how to act in unexpected and new situations.

Good surface cleanliness cannot be achieved by wetting and rinsing cleaning cloths in a cleaning bucket in the work area. It is very likely that dirt will be spread rather than removed from surfaces. It is advisable to pre-moisten the cleaning cloths in the cleaning room at the beginning of the working day.

Dosage is the most important. You should always use a suitable dosing system to achieve the best cleaning efficiency and minimise residues on surfaces.

Folding the cloth is important, otherwise the dirt will be spread around.

It is important to identify all the contact surfaces and train cleaners on how to clean them effectively. Microorganisms also live on surfaces that don't look dirty. It is also important to evaluate the result - do the surfaces get clean?  The result is important – not only the cleaning actions.